Consumer Rights

Consumers deserve transparency, safety, and fair treatment. At Naga Vaishnavi Law Associates, we empower individuals to assert their rights against unfair trade practices, defective goods, and deficient services under the Consumer Protection Act.

Defective Goods

Legal action against manufacturers or sellers for substandard or faulty products.

Deficiency in Service

Representation in cases of poor services by banks, airlines, e-commerce platforms, etc.

Unfair Trade Practices

Pursuing claims involving misleading ads, unfair billing, or unethical business conduct.

Compensation & Refunds

Claiming damages, refunds, and penalties for monetary losses and mental harassment.

How We Work

Evaluation

We examine the consumer grievance, transaction details, and related documents to determine the case merit.

Complaint Filing

We prepare and file your complaint with the appropriate District, State, or National Consumer Commission.

Resolution

We represent you throughout hearings to ensure fair compensation and justice is delivered promptly.

Consumer Disputes We Handle

Our legal team is experienced in a wide range of consumer protection issues including:

E-commerce & Online Fraud
Deficiency in Travel & Tour Services
Education & Coaching Institute Complaints
Real Estate Delays & False Promises
Telecom & Internet Service Issues
Banking & Insurance Disputes
Medical Negligence
Builder-Buyer Agreements

Frequently Asked Questions

Any individual who has purchased goods or services for personal use and faces deficiency or unfair treatment can file a complaint under the Consumer Protection Act.

A consumer complaint must be filed within two years from the date of cause of action, but delays can be condoned under justifiable circumstances.

Yes, courts often award compensation for mental agony along with refunds or replacement of products/services.

Have a real estate matter?

Our expert team is ready to guide you through every step of your property transaction or dispute.

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